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Parallels Configuration Manager Client. The client is not the Mac OS X client available from Microsoft. As mentioned, Parallels Mac Management for ConfigMgr comes with its own client which communicates via a self-signed certificate with the Configuration Manager Proxy with the Management Point. Parallels Mac Management for Microsoft SCCM - Introduction Webinar. In this webinar recording of our new Enterprise Mac Management Solution for Microsoft SCCM we answer all your questions on compliance, core and new features, and how to leverage what you currently have. Parallels Management-Mac for Microsoft SCCM – Overview. Macs are a reality in businesses today, and they need to be managed. Whether you want to extend your current SCCM-based desktop management infrastructure or consolidate multiple systems to minimize redundancy and save money, we can help. Browse to the location C: Program Files (x86) Microsoft System Center Configuration Manager for Mac client if you have installed into the default location. Copy the macclient.dmg over to a Max OS X machine.

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Client installation and management for Mac computers in System Center 2012 R2 Configuration. On the Windows computer, run the ConfigmgrMacClient.msi file that you just downloaded to extract the Mac client package, Macclient.dmg to a folder on the local disk (by default C: Program Files (x86) Microsoft System Center 2012 Configuration Manager. Download the Solstice App. Download the Solstice app to connect, share content, and collaborate freely on a Solstice display. Download for macOS Laptop (dmg) Download for Windows 8/10 Laptop. Installing the SCCM Mac Client. There currently is no automated method for installing Mac Clients in Configuration Manager, you will need to perform these steps to do this on each client or find a scripting method to automate the process if possible. Parallels Mac Management fully integrates with the Configuration Manager console, so IT administrators can manage Mac and Windows computers using the same familiar graphical user interface.

Information

The Parallels Mac Management reporting functionality helps you to gather system information for the Configuration Manager Proxy, Configuration Manager Console Extension, NetBoot Server and managed Mac computers. The collected information can then be sent to Parallels Support.

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The following subsections describe how to use the Parallels Mac Management problem reporting tools and utilities.

How to send a Problem Report for Configuration Manager Proxy

You can send Problem Report using Windows Reporting Utility , even if Configuration Manager Proxy is not configured.

If you have several Configuration Manager Proxies (SCCM multi-site configuration) then you should gather Problem Reports from each Proxy separately using Windows Reporting Utility.

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How to send a Problem Report for NetBoot Server

You can send Problem Report using Windows Reporting Utility, even if NetBoot Server is not configured.

How to send a Problem Report for Mac client

If your Mac is enrolled in SCCM and connected to the Configuration Manager Proxy then send Problem Report from Configuration Manager Console.

If your Mac is not registered yet or has some connection problem with the Configuration Manager Proxy then:

  1. Go to the Mac and gather Problem Report manually.

  2. Send Problem Report from the Configuration Manager Proxy using Windows Reporting Utility.

How to send a Problem Report if Mac client is in Secondary Site

If your Mac is enrolled in SCCM and connected to the Configuration Manager Proxy then:

  1. Send Problem Report from Configuration Manager Console. It will gather information from Mac and the Primary Configuration Manager Proxy, Console Extension, NetBoot Server.

  2. Go to server with the Secondary Configuration Manager Proxy and send Problem Report using Windows Reporting Utility.

If your Mac is not registered yet or has some connection problem with the Configuration Manager Proxy then:

  1. Go to the Mac and gather Problem Report manually.

  2. Send Problem Report from the Primary Configuration Manager Proxy using Windows Reporting Utility. It will gather information from the Primary Configuration Manager Proxy, Console Extension, NetBoot Server.

  3. Send Problem Report from the Secondary Configuration Manager Proxy using Windows Reporting Utility. It will gather information from the Secondary Configuration Manager Proxy.

How to send a Problem Report from Configuration Manager Console

  1. Open the Configuration Manager console
  2. Navigate to the Mac you're having a problem with
  3. Right-click it and select Parallels Management Tools > Send Problem Report
  4. In the dialog, type a message that will be appended to the report and then click Send Report
  5. After the problem report is sent to Parallels, a dialog will open displaying the report ID

If you would like to request help with the issue, you can submit a ticket to Parallels Support and include this report ID for reference.

The report will contain combined information gathered from the components:

  • Configuration Manager Proxy
  • Console Extension
  • NetBoot Server
  • selected Mac

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How to send a Problem Report using Windows Reporting Utility

  1. Go to Start > All Programs > Parallels > Parallels Mac Management for Microsoft SCCM
  2. Click the Send Problem Report item
  3. The Send Problem Report dialog opens and the data gathering process begins
  4. Once the report is generated, a message is displayed in the dialog specifying a temporary location on the local hard drive where the report file was saved
  5. Click the Send button to send the report to Parallels Support
  6. After the report is sent, a message box containing the report ID is displayed

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If you would like to request help with the issue, you can submit a ticket to Parallels Support and include this report ID for reference. The report file is automatically deleted from the temporary location after it was successfully send.

The report will contain combined information gathered from the components (if they installed on the machine):

  • Configuration Manager Proxy
  • Console Extension
  • NetBoot Server

How to send a Problem Report using Mac OS X Reporting Utility

A reporting utility is installed on a Mac computer during the Mac client software installation.

  1. Open System Preferences
  2. Click Parallels Management (if your System Preferences are organized by categories, the widget is located in the Other category)
  3. Click the Send Problem Report item
  4. The Send Problem Report dialog opens and the data gathering process begins
  5. Once the report is generated, a message is displayed in the dialog specifying a temporary location on the local hard drive where the report file was saved

  6. If your Mac is registered and connected to the Configuration Manager Proxy then:

    a. Click the Send button to send the report to the Configuration Manager Proxy (which will notify the IT administrator through the Problem Monitoring utility).

  7. If your Mac is not registered or has some connection problem with the Configuration Manager Proxy then gather the information manually:

    a. Copy log files (PmaProblemReport-2014*.tar.gz) from a temporary location into some place in order to send it to the IT administrator by e-mail.

    b. Click the Cancel button (the report file will be deleted from the temporary location).

The report will contain information gathered from a Mac.

How to use Problem Monitor for sending Problem Reports

The problem monitor runs in the background with a notifier in the Windows taskbar notification area (also called the 'system tray'). It receives problem report notifications from the Configuration Manager Proxy and notifies the IT administrator when the reports are available. The following list describes how the monitor interacts with the Configuration Manager Proxy and the administrator:

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  1. If there's a problem with Parallels Mac Management, the Configuration Manager Proxy generates a report, saves it to a local file, and sends a notification to the problem monitor that a new report is available.
  2. The problem monitor receives the notification and displays a balloon tip in the notification area informing the administrator of a new report.
  3. The administrator can open the problem report list, which is populated with the names of the available reports and some basic info about them.
  4. The administrator can then send a report to Parallels Support, delete it, or close the list and return to it later.

New features include customizable OS X images with task sequencing deployments, Mac discovery and auto enrollment plus much more, saving IT departments’ time and resources as they manage Macs and PCs through one pane of glass.

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Today, we released a new version of Parallels Mac Management! Say hello to Parallels Mac Management 4.0 for Microsoft® System Center Configuration Manager (SCCM),which extends Microsoft SCCM functionality to manage and control Mac computers with ease. The new software will be demonstrated today and tomorrow (July 14–15) at the MacIT Conference (booth #101) in Santa Clara, CA, and will be available for purchase on July 24.

IT departments are in dire need of a solution to simply manage and secure Mac devices as an increasing number of companies are allowing employees the choice of using a Mac or PC at work, as IBM recently announced*. Additionally, the majority of IT decision-makers believe that a single PC and Mac management system would streamline operations (71 percent) and would save money (55 percent)**. Parallels Mac Management for Microsoft SCCM enables IT departments to easily discover, enroll and manage Mac devices just as they do existing PCs—all through a single pane of glass.

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The new version of Parallels Mac Management adds the capability for IT administrators to create lightweight OS X® images which can be customized via Microsoft SCCM task sequence steps based on the end-user’s needs, or deploy a single “monolithic” OS X image to all users, giving them flexibility to keep every Mac secure and easy to manage, and saving bandwidth. Additionally, Parallels Mac Management enables IT admins to easily gather hardware and software inventory of all Mac machines on the network. /parallels-deskto-p12-for-mac-5367/.

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“It is incredible how quickly the demand for enterprises to manage large numbers of Mac devices has grown in our industry,” said Daniel Yurcovic, senior operations engineer for Slalom. “I cannot emphasize enough how Parallels Mac Management has enabled Slalom to quickly and efficiently adapt to this trend in a way which leverages our investment in the capabilities of Microsoft SCCM.”

Parallels Mac Management 4.0 empowers everyone from IT administrators to system architects to CIOs to quickly and cost-effectively extend their current Microsoft SCCM infrastructure to control Mac with customization options IT departments demand, without the significant time and expense of an additional infrastructure. The update enhances the simple and powerful plug-in that streamlines enrollment and control of Mac, simplifies rollouts of Mac software, provides features for planning hardware refresh cycles accurately, and empowers IT administrators to make their Mac computers more secure using advanced encryption techniques. Download parallels for mac el capitan.

Parallels Mac Management 4.0 for Microsoft SCCM Key Features:

Asset Inventory
  • Scan the corporate network automatically to discover Mac computers, then auto-enroll them in Microsoft SCCM
  • Gather hardware and software inventory of all Mac machines on the network
  • Leverage native Microsoft SCCM reports to view information about Mac computers

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Configuration Management
  • Enforce compliance via extended Microsoft SCCM configuration items: OS X configuration profiles and shell scripts

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Software and Patch Deployment

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  • Central management and installation of software packages and patches
  • Support for deployment of a wide range of software packages: .dmg, .pkg, .iso, .app, scripts and stand-alone files
  • Support for silent deployment and deployment with user interaction
Mac OS X Image Deployment via Microsoft SCCM
  • Seamless integration of Mac OS X image deployment into Microsoft SCCM workflow
  • Deployment of preconfigured, company-standard OS X installation on new Mac computers

“Parallels Mac Management 4.0 extends Microsoft SCCM with Mac management that is now on par with Microsoft SCCM management of PCs and Windows®,” said Jack Zubarev, Parallels president. “This is a must-have plug-in for any business that has Microsoft SCCM and Macs because it enables them to manage Macs using the same systems, processes and skills that they already have.”

An additional bonus: we offer IT departments support resources as they go through proof of concept and implementation, including a JumpStart Program that provides Parallels Mac Management for one year on up to 100 Mac computers, and 10 hours of assisted installation and configuration support.

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Additional Parallels Business Solutions

Parallels Desktop for Mac Business Editionprovides the easiest way to deliver Windows and Windows applications to employees with Mac devices and enables IT departments to centrally deploy and control Windows virtual machine images on Mac. Details are available at www.parallels.com/business.

Parallels 2X Remote Application Server is the easiest and most cost-effective solution for IT departments to deliver corporate applications remotely to any device. Publish applications and deliver both VDI and RDSH to any device anywhere in the world. A free 30-day trial with 500 concurrent users and product information is available at www.parallels.com/ras.

Availability and Pricing

Parallels Mac Management 4.0 will be available on July 24 and starts at $30 annually per Mac. Parallels Desktop for Mac Business Edition starts at $100 per year per Mac. Parallels 2X Remote Application Server starts at $1,125 for 15 concurrent users.

References

* “Apple is getting an unexpected huge customer” – Fortune, May 29, 2015
** “Trends in Mac Usage and Management” – Penton and Windows® ITPro, September 2014